Organization Management

Create and manage organizations in Jitera Self-Hosted

An Organization is the top-level entity in Jitera that represents a contract or tenant. Users, teams, and projects all belong to an organization. After creating a SuperAdmin user, the next step is to create at least one organization.

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Organization Hierarchy

Organization
├── Team A
│   ├── Project 1
│   └── Project 2
├── Team B
│   └── Project 3
└── Users
    ├── Owner (full control)
    ├── Admin (management)
    └── Members

• An Organization is the top-level unit representing a contract
• Teams belong to one Organization
• Users belong to one Organization (but can be invited as guests to other Organizations’ Teams or Projects)
• LLM usage is counted against the Team/Organization where it is consumed, regardless of the user’s home Organization

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Role Responsibilities

SuperAdmin	Organization Owner / Admin
Create organizations	Add/change Organization owners and admins
Set organization name	Invite users to the Organization
Invite the initial owner	Invite guest users
Configure seat limits	Select available AI models (within SuperAdmin’s allowed set)
Select available AI models	Create teams
Reassign owner (if owner leaves)

Organization Owners and Admins can only select AI models that the SuperAdmin has enabled. Models excluded by the SuperAdmin cannot be enabled at the Organization level.

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Creating an Organization

Log in as SuperAdmin and navigate to the administration console.

Settings

Setting	Description
Organization name	The organization’s display name
Seats	Maximum number of members allowed in the organization
Language	Language for system emails and invitation emails
AI models	AI models available to users within this organization
Organization owners	Initial owner(s) who will receive an invitation email

Click Create Organization to create the organization and send an invitation email to the specified owner(s).

• A single email address cannot belong to multiple Organizations as a member (guest participation in other Organizations is allowed)
• The SuperAdmin account and regular Jitera user accounts are separate — a SuperAdmin cannot also use Jitera as a regular user with the same account

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Deactivating an Organization

Toggle the Active status in the SuperAdmin console to deactivate an organization.

When an organization is deactivated:

• All members of the organization are notified by email
• Users from other organizations who are guests in the deactivated organization can continue using their home organization
• Users who belong to the deactivated organization and are guests in other organizations will have their accounts deactivated

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Next Steps

After creating an organization:

1. The invited owner receives an email and sets up their account
2. The owner can then create teams, invite members, and set up projects